Your Information. Your Rights. Our Responsibilities. Effective Date: September 10, 2026. Last Updated: September 10, 2026.
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
This Notice of Privacy Practices (“Notice”) describes the privacy practices of Drip Vitals LLC, doing business as Drip Vitals (“Drip Vitals,” “we,” “us,” or “our”).
Drip Vitals is a physician-led telehealth medical clinic. Medical care is provided under the clinical leadership of Dr. Emmanuel Noel Cruz Tancinco, the prescribing physician for Drip Vitals.
This Notice applies to protected health information (“PHI”) created, received, maintained, or transmitted by Drip Vitals in connection with the healthcare services we provide.
You have certain rights regarding your health information.
You may ask to see or receive an electronic or paper copy of your medical record and other health information we maintain about you.
We will generally provide a copy or summary within the time required by applicable law.
We may charge a reasonable, cost-based fee when permitted by law.
You may ask us to correct health information about you that you believe is incorrect or incomplete.
We may deny your request in certain circumstances permitted by law. If we deny the request, we will explain the reason in writing.
You may ask us to contact you in a particular way or at a particular location.
For example, you may ask us to communicate with you through:
We will accommodate reasonable requests as required by law.
You may ask us not to use or disclose certain health information for treatment, payment, or healthcare operations.
We are not always required to agree to your request.
If you pay in full out of pocket for a healthcare service, you may ask us not to disclose information about that service to your health plan for payment or healthcare operations purposes. We will honor such a request when required by law unless disclosure is otherwise required.
You may ask for an accounting of certain disclosures of your health information made during the six years before your request.
The accounting generally does not include disclosures made for treatment, payment, healthcare operations, or certain other disclosures excluded by law.
You may request a paper or electronic copy of this Notice at any time.
A current copy is also available on the Drip Vitals website.
If another person has legal authority to act on your behalf, such as through a healthcare power of attorney or guardianship, that person may exercise your privacy rights.
We may ask for documentation confirming that person’s authority.
You may file a complaint if you believe your privacy rights have been violated.
Contact:
Privacy Officer
Drip Vitals LLC
33 SW 2nd Ave, Suite 401
Miami, FL 33130
Phone: (888) 868-9906
Email: support@dripvitals.com
You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.
Drip Vitals will not retaliate against you for filing a complaint or exercising your privacy rights.
For certain health information, you may tell us your preferences regarding how information is shared.
You may tell us whether you want us to share relevant health information with family members, friends, caregivers, or others involved in your care or payment for your care.
If you are unable to communicate your preference, we may share information when permitted by law if we reasonably believe doing so is in your best interest.
We may share limited information with disaster-relief organizations where permitted by law.
We will obtain your written authorization before using or disclosing PHI for marketing when HIPAA requires such authorization.
Certain treatment-related, care-coordination, refill, or healthcare communications may be permitted without a marketing authorization.
Drip Vitals does not sell protected health information.
If an arrangement would constitute a sale of PHI under HIPAA, we will obtain written authorization when required.
Most uses or disclosures of psychotherapy notes require written authorization when such records exist and HIPAA applies.
Drip Vitals does not currently use patient PHI for fundraising purposes.
If that practice changes, we will provide any notices and opt-out rights required by law.
We may use and disclose your health information to provide, coordinate, and manage your healthcare.
This may include sharing information with:
For example, when Dr. Tancinco determines that medication is medically appropriate, we may transmit your prescription and relevant information to a partner pharmacy so your prescription can be reviewed, prepared, dispensed, and shipped.
We may use and disclose health information as necessary to obtain or process payment for healthcare services.
This may include sharing limited information with payment processors and other entities involved in billing or payment administration.
We may use and disclose health information to operate our medical practice, improve patient care, and conduct lawful healthcare operations.
Examples include:
Drip Vitals does not own or operate a pharmacy and does not itself compound or dispense prescription medications.
When Dr. Emmanuel Noel Cruz Tancinco determines that prescription treatment is medically appropriate, Drip Vitals may transmit the prescription and information reasonably necessary for fulfillment to an appropriately licensed independent pharmacy.
Drip Vitals currently works with the following partner pharmacies:
Hallandale Pharmacy
2666 SW 36th St
Fort Lauderdale, FL 33312
Phone: (954) 455-3822
Website: hallandalerx.com
RX Compound Store
8950 SW 74th Ct, Suite 101
Miami, FL 33156
Phone: (786) 803-8947
Website: rxcompoundstore.com
Green Stone Rx
861 SW 8th Street, Suite 101
Miami, FL 33130
Phone: (855) 625-7588
Website: greenstonerx.com
Information shared with a dispensing pharmacy may include information reasonably necessary for treatment and lawful prescription fulfillment, such as:
Partner pharmacies may use this information to:
Each pharmacy is an independent healthcare entity responsible for its own pharmacy operations, professional dispensing decisions, privacy practices, licensure, compounding practices where applicable, and regulatory compliance.
Drip Vitals may add, remove, or change pharmacy partners based on patient location, licensing, medication availability, regulatory requirements, or other appropriate considerations.
Drip Vitals may use third-party companies to perform services on our behalf.
These may include:
When required by HIPAA, we enter into appropriate Business Associate Agreements with service providers that create, receive, maintain, or transmit PHI on our behalf.
We may disclose health information for public health and safety activities when permitted or required by law.
Examples include:
We may use or disclose health information for research when permitted by HIPAA and applicable law.
Where authorization, institutional review, waiver, or another legal requirement applies, we will comply with those requirements.
We may also use properly de-identified information for lawful research, analytics, quality improvement, and operational purposes.
We will disclose health information when federal or state law requires us to do so.
This may include disclosure to the U.S. Department of Health and Human Services when necessary to determine compliance with federal privacy requirements.
We may disclose health information to authorized healthcare oversight agencies for activities such as:
We may use or disclose health information when permitted or required by law for:
Additional restrictions may apply to certain categories of health information.
We may disclose health information in response to a valid court order, administrative order, subpoena, or other lawful legal process, subject to applicable privacy protections.
We may disclose health information to a coroner, medical examiner, or funeral director when permitted or required by law.
Where applicable, we may disclose health information to organizations involved in organ, eye, or tissue donation and transplantation.
We may use or disclose health information when necessary and legally permitted to prevent or reduce a serious and imminent threat to a person or the public.
Uses or disclosures of PHI that are not otherwise permitted or required by HIPAA generally require your written authorization.
Examples may include:
You may revoke an authorization in writing at any time, except to the extent we have already acted in reliance upon it.
Certain substance use disorder (“SUD”) records may receive additional protections under federal law, including 42 CFR Part 2.
To the extent Drip Vitals receives or maintains SUD patient records protected by Part 2, those records will be handled according to applicable Part 2 requirements.
Such records generally may not be used or disclosed in civil, criminal, administrative, or legislative investigations or proceedings against the patient without the patient’s written consent or appropriate court authorization as required by law.
If Drip Vitals uses Part 2 information for fundraising communications where applicable, we will provide the advance notice and choice required by law.
Some states provide additional privacy protections that may be more protective than HIPAA.
Where applicable state law provides greater privacy protection, Drip Vitals will comply with the applicable more protective requirement.
Additional protections may apply to information involving:
Drip Vitals provides healthcare through telehealth.
Patient information may be transmitted through:
Drip Vitals uses reasonable safeguards designed to protect PHI.
Patients should use secure patient portal messaging for sensitive health information whenever possible.
Ordinary email and SMS may involve greater privacy risks than secure portal communications.
Patients may use the secure Drip Vitals patient portal to access certain healthcare information and communicate with Drip Vitals.
Portal information may include:
Patients are responsible for protecting their login credentials and preventing unauthorized access to their accounts.
Drip Vitals is required to maintain the privacy and security of protected health information.
If a breach occurs that compromises PHI and notification is required by law, Drip Vitals will notify affected individuals as required.
Drip Vitals is required by law to:
We will not use or disclose your information in a manner not described in this Notice unless you authorize us to do so or applicable law permits or requires it.
We may change the terms of this Notice and our privacy practices.
Changes may apply to information we already maintain as well as information received in the future.
The updated Notice will be posted on the Drip Vitals website and will include a revised effective date.
You may request a current copy at any time.
To request access to your records, request a correction, request confidential communications, request restrictions, request an accounting of disclosures, or exercise another applicable HIPAA privacy right, contact:
Privacy Officer
Drip Vitals LLC
33 SW 2nd Ave, Suite 401
Miami, FL 33130
Phone: (888) 868-9906
Email: support@dripvitals.com
You may also contact Drip Vitals through your secure patient portal.
We may verify your identity before processing a privacy request.
If you believe your privacy rights have been violated, you may file a complaint with Drip Vitals:
Privacy Officer
Drip Vitals LLC
33 SW 2nd Ave, Suite 401
Miami, FL 33130
Phone: (888) 868-9906
Email: support@dripvitals.com
You may also file a complaint with the:
U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue, S.W.
Washington, D.C. 20201
Phone: 1-877-696-6775
Drip Vitals will not retaliate against you for filing a complaint. HHS’s current provider model expressly includes the patient’s right to complain to both the provider and HHS without retaliation.
Drip Vitals LLC
33 SW 2nd Ave, Suite 401
Miami, FL 33130
United States
Privacy Officer: Drip Vitals Privacy Officer
Phone: (888) 868-9906
Email: support@dripvitals.com
For medical questions, patients may communicate with Dr. Emmanuel Noel Cruz Tancinco through the Drip Vitals patient portal, telephone, SMS, email, or scheduled video consultation.
For medical emergencies, call 911 or go to the nearest emergency department.
See also our Privacy Policy, Consumer Health Data Privacy Policy, Telehealth Informed Consent, and Important Safety Information.